Customer Service
Ernest Jones UK store feedback survey
Thank you for shopping at Ernest Jones.
At Ernest Jones, we pride ourselves on providing the best possible service in our stores and appreciate feedback from our customers.
If you have shopped in one of our UK stores, you can give us feedback by through the Ernest Jones UK store feedback survey.
Please have your store till receipt to hand as you will need to enter the 13 digit number at the bottom of this in order to fill in the feedback survey. Once you have completed the feedback survey, you will automatically be entered into a monthly prize draw for your chance to win a £500 gift card that can be spent in any Ernest Jones store in the UK.
Although your feedback is considered in our decision making process we can not respond to you directly. If you feel you would like to discuss any issues relating to your visit please contact our Customer Services Department via email: customer.services@ernestjones.co.uk or the phone on 0845 602 1112.