customer services

Jewellery Repairs

We use the finest technicians available and the latest state of the art equipment to return your treasured items to pristine condition. Our technicians draw upon vast knowledge and experience to offer a variety of services.

  • Diamond and gemstone resetting and replacement.
  • Re-threading of pearls and other beaded necklaces.
  • Repairs and replacements to catches, shanks, settings and clasps.
  • Free re-rhodium plating on any white gold jewellery purchased from us within 12 months along with proof of purchase.

What happens during a restoration?

Restoring your treasured items is a privilege, and we take great pride in our work. During restoration, you can be assured of the following measures:

  • All items are digitally photographed and examined.
  • Restoration work is completed by our master craftsman.
  • Jewellery is finished and polished by hand.
  • Individual Quality Control measures are implemented at all stages of restoration.