Rotary ladies' sterling silver bracelet watch
Lovely watch but strap comes apart
I love the look of this watch but unfortunately the strap broke within days of getting it. First one of the pins between the links was visibly coming out, so I took it back to the shop, where the assistant spent a long time tightening all the screws. However, a few days later the strap came apart and the watch fell off. I returned it for a refund as I would never be confident to wear it. This is a real shame as I really like the watch and can't find another one like it.
17 December 2014
After searching for a watch for a year my daughter finally found one that she loved,Which we purchased from Ernest jones they removed a link for her so it would fit. Worn for one day and the watch broke, a screw had come out of one of the links, fortunately she caught it!, went back to the shop who fixed it and tightened all the screws. Wore for one day and it happened again in a different place, fortunately she caught it again!, went back to the shop who sent it to rotary for checking, and hopefully gluing in the links to ensure it did not happen again, came back with no glue and no explanation, and no apology! Just tightened the screws again in the links. As we can not be sure it won't happen again and may actually be unlucky enough to lose it the next time we returned it and got a refund! Poor quality!! And very disappointed although the service from Ernest jones was excellent.
25 February 2014