Rated 3 out of 5 by 3
Rated 2 out of 5 by Verified Reviewer DESIGN FLAW
This ring is absolutely gorgeous, however I have finally made the decision to exchange for a different ring. After 11 months a diamond fell out so I had it fixed, then within 3 months the same diamond fell out. I returned and said that I wanted it exchanged for a new ring, which they did. Once I received the new ring, it took another couple of months for a stone to fall out so again I took it back and asked for a replacement. Just received the replacement, and within 1 week one of the diamonds broke! Now I work in admin so I do not do anything that would continually put my ring at jeopardy so there is definitely a design flaw. Really upset as this is the ring in all my wedding photos, however I know a lost cause when I see one.
15 August 2014
Rated 2 out of 5 by Verified Reviewer Love this ring, but had it replaced twice already....
I bought this ring to replaec another ring (good thing im not sentimental!) in October 2011 4 months after my actual wedding. My previous ring was awful it deterioated terribly, so I went to Ernest Jones as my engagement ring was from them as I assumed quality.
I adore this ring, its cute, sparkly and not too large, and slightly different.
However, within 6 months it was almost yellow.... and needed replating, Had it replated, then about 4 months after that it was replaced after it deterioated again. Took it back again less than 11 months after i had it changed and its yellow again. They are replating for free, which is great, but still isnt really good enough. The metal should last. disappointed doesnt quite cover it. customer services has been good though, fast reponses and the store are good too... but still doesnt help with the quality....
08 August 2013