Customer Service
Store Card Important Legal Information
Below is a summary of the key features of the Ernest Jones Card. The Ernest Jones card is provided by GE Money a trading name of GE Capital Bank Limited. The summary below is provided for your convenience and does not form part of any agreement with GE Money. It is not a substitute for the terms and conditions, which are set out on the application form in full, so please ensure that you read these before completing and signing for an Ernest Jones Card.
APR
Typical 24.9% APR variable
Purchases
Retail Purchases
Introductory Rate: N/A
Monthly Rate: 1.874%
Simple Annual Rate: 22.482%
Buy Now, Pay Later
Introductory Rate: 0% for 6months
Monthly Rate: 1.874%
Simple Annual Rate: 22.482%
Cash Transactions
Introductory Rate: N/A
Monthly Rate: N/A
Simple Annual Rate: N/A
Balance Transfers
Introductory Rate: N/A
Monthly Rate: N/A
Simple Annual Rate: N/A
Interest Free Period
Maximum 56 days on Purchases if you pay your balance in full and on time. There is no interest free period on Cash Transactions. For Buy Now Pay Later Transactions no interest will be charged during the introductory period.
Interest Charging Information
The periods over which interest is charged are as follows:
Purchases*
From: Date of Transaction
To: Repaid in Full
Cash Transactions
From: Date of Transaction
To: Repaid in Full
Balance Transfers*
From: Date of Transaction
To: Repaid in Full
Allocation of payments
We will apply payments we receive to your account in the following order:
- Insurance premiums
- Interest, Charges or Fees (in that order)
- Special Transactions (minimum payment as shown on your statement)
- Other Transactions (minimum payment as shown on your statement)
- Buy Now Pay Later transactions about to complete their promotional period (in the order that they come out of their Promotional Periods)
- Transactions other than Buy Now Pay Later transactions still in their Promotional Period.
- Buy Now Pay later transactions which are still in their promotional period (in the order that they will come out of their Promotional Period).
See the 'Other Financial Information' section of the customer terms and conditions for full details.
Minimum repayment
The full balance outstanding if it is less than £4, otherwise 4% (minimum £4) of the outstanding balance.
Amount of credit
Minimum credit limit of £25, maximum credit limit subject to status.
Advance payments
10% deposit required for 9 month Interest Free Credit and Payment Plan products. 20% deposit required for 12 month Interest Free Credit product.
Fees
No annual fee
Introductory Rate Balance Transfers — N/A
Special Transaction Balance Transfers — we will tell you the amount of the fee when offering these to you.
Charges
Cash Transactions — 3% (minimum £3.00)
Paper copies of statements — £3
Overseas Transactions (including Cash Transactions) — 2.75%
For certain promotional transactions an administration fee of £10 may apply
Default charges
Late payment — £12.00
Administration Fee for returned cheques or direct debits — £12.00
Over limit fee — £12
Trace Fee — £25.00 (applied if you do not inform us of a change of address and we have to trace you)
*Where permitted on the account
No Quibble Guarantee
In the unlikely event that you are not totally satisfied with your Ernest Jones Card, please call our Customer Services on 0871 522 5134 and take advantage of our No Quibble Guarantee. Calls may be monitored and recorded for quality and security purposes. Calls cost 10p per minute plus network extras. If you contact us within 60 days of opening your Account and then pay your outstanding balance within 30 days, we will close your Account for you and waive the interest charges and fees (we may require the notification in writing). This guarantee is in addition to and does not affect any statutory rights that you may have.
The Ernest Jones account is available subject to status to UK residents aged 18 years or over. Credit is provided by GE Money, a trading name of GE Capital Bank Limited, 6 Agar Street, London WC2N 4HR. Promoter is Signet Trading Ltd, 3 Imperial Place, Maxwell Road, Borehamwood WD6 1JN.
Information about Money — MoneyBasics
Simple clear independent information about money. Case studies, facts and useful contacts to help you make good money decisions. www.moneybasics.co.uk
Payment Plan
The payment plan is available subject to approved credit limit. Credit is provided under a Payment Plan agreement. In order to take out a Payment Plan you must first take out an Ernest Jones Card agreement, though there is no obligation to receive an Ernest Jones Card.
Typical 14.9% APR variable. You must make monthly repayments of the amount shown on your credit agreement. Typical example: Purchase price is £1,000 less an initial deposit of £100. You must make 23 monthly payments of £43.66 and one final payment of £43.45. Total amount payable £1,147.63.Credit is subject to status to UK residents aged 18 years and over.