customer services

Ernest Jones UK store feedback survey

Thank you for shopping at Ernest Jones.

At Ernest Jones, we pride ourselves on providing the best possible service in our stores and appreciate feedback from our customers.

If you have shopped in one of our UK stores, you can give us feedback by through the Ernest Jones UK store feedback survey.

Please have your store till receipt to hand as you will need to enter the 13 digit number at the buttom of this in order to fill in the feedback survey.

Athough your feedback is considered in our decision making process we can not respond to you directly. If you feel you would like to discuss any issues relating to your visit please contact our Customer Services Department via email: customer.services@ernestjones.co.uk or the phone on 0345 602 1112.

Click here for the Ernest Jones UK store feedback survey