Diamond expertise
The 5th C - confidence in buying
A diamond is an emotional and financial investment so it's important to find a jeweller you trust and feel comfortable with, one who will take time to go through the characteristics of each and every diamond. Ernest Jones is part of the world's largest specialist jeweller and has over 60 years of experience so you can be confident that we'll give you all the guidance you need to choose the piece of diamond jewellery that's perfect for you.
Certificated diamonds
A certificated diamond gives you extra peace of mind. Every certificated diamond comes complete with a Jewellery Identification Report from the International Gemmological Institute, an internationally-recognised grading laboratory. This report contains a description of the diamond and guarantees its colour, clarity, carat weight and cut.
Our diamond service
At Ernest Jones, we care about your diamond jewellery as much as you do and offer a range of services to ensure that you are happy with your diamond purchase.
10 year diamond guarantee*
Your diamond is guaranteed against any flaws in craftsmanship for 10 years. *Your legal rights are not affected.
Our cleaning promise
We give you a lifetime promise to clean and inspect your diamond engagement ring annually for free at any Ernest Jones store if you have a Diamond Privilege Card.
10% off your wedding rings
Buy your engagement ring at Ernest Jones and we'll give you 10% off your wedding rings and signet rings if you buy them at any of our stores. This 10% offer is available only in-store.
Our 30 days returns guarantee
If you do change your mind, you can return your diamond jewellery within 30 days for a full refund or an exchange.
Jewellery insurance
PlatinumCover from Assurant General Insurance Limited.
We offer PlatinumCover jewellery insurance which ensures your precious purchase is repaired or replaced following accidental damage or theft. Jewellery insurance is available only on purchases made in-store. Ernest Jones is an agent for Assurant General Insurance Limited
Jewellery valuation service
Use our valuation service and have your jewellery valued by a fully qualified National Association of Goldmiths valuer for insurance purposes.