Our diamond expert

At its brilliant best

Our diamond service

We care about your diamond as much as you do.

10 year diamond guarantee

Your diamond is guaranteed against any flaws in craftsmanship for 10 years.

*Your legal rights are not affected.

Our cleaning promise

We give you a lifetime promise to clean and inspect your diamond engagement ring annually for free at any Ernest Jones store. Please bring along your Diamond Privilege Card.

10% off your wedding rings

Buy your engagement ring at Ernest Jones and we'll give you 10% off your wedding and signet rings if you buy them at any of our stores.

Caring for your diamond

You want to keep your diamond looking as good as the day you bought it.

Clean diamonds have a beautiful fire and scintillating sparkle. Skin oils, soap and cosmetics can dull your diamond's natural brilliance so keep it clean.

Ensure your diamond doesn't come into chlorine bleach as it can damage the setting. Don't wear your diamond when doing rough work - even though diamonds are durable, they can be chipped by a hard knock. And don't store your diamond jewellery together as diamonds can scratch each other and other jewellery.

Visit your local Ernest Jones store once a year to have your diamond jewellery checked for weakened or bent claws.

Diamond cleaning range

When you have something you treasure, you want to keep it looking as good as new. So we've teamed up with Brillante to offer the Ernest Jones jewellery cleaning range - a safe, all-in-one solution to cleaning, protecting and storing your jewellery and watches. This jewellery cleaning range is available to buy online.