Engagement Ring Buyers Guide
Design your own engagement ring
Alternatively you could design your own engagement ring using our in store design service, exclusive to Ernest Jones. Our design service allows you to design your own ring with advice from jewellers and designers so that you get the exact diamond, setting, metal and design that you want. Visit your local Ernest Jones store and speak to one of our friendly store assistants about our design service.
Our bridal expertise
At Ernest Jones we understand that purchasing an engagement ring is an emotional and financial investment. We have over 60 years experience and the passion of our highly trained staff to help you find your desired engagement ring. As part of the world's largest specialist jewellers we will be able to guide you through the characteristics of each and every diamond so that you find the diamond engagement ring that's perfect for you. Ask a member of staff in one of your local Ernest Jones stores and they will be glad to help and advise you and answer any questions you might have.
At Ernest Jones, we offer a wide range of services to guarantee that you are confident with your engagement ring purchase. If you do change your mind, you can return your engagement ring within 30 days for a full refund or exchange*. For more details, please see our full returns & exchanges information.
If you want that extra peace of mind a certificated diamond is just the thing. Every certificated diamond comes complete with a Jewellery Identification Report from the International Gemmological Institute, an internationally-recognised grading laboratory. This report contains an account of the diamond and assures its colour, clarity, carat weight and cut.FIND YOUR LOCAL ERNEST JONES STORE USING OUR STORE FINDER
Our diamond sourcing
The source of our diamonds is an issue we take very seriously. You can be confident that concrete and comprehensive measures are being taken to ensure the products we sell do not include conflict diamonds.
We require all our trade suppliers of diamonds and diamond jewellery to provide us with a warranty that they do not supply us with conflict diamonds.TO FIND OUT MORE VISIT OUR PRODUCT SOURCING POLICY
Caring for your engagement ring
To avoid dulling your diamond's optimum fire and natural brilliance, it is best to remove any jewellery when using oils, soaps and cosmetics. You can keep your beautiful engagement ring looking as stunning as the day you bought it with the Ernest Jones jewellery cleaning range – an all-in-one solution to cleaning, protecting and storing.
Although diamonds are very durable, we also recommend removing your engagement ring when carrying out strenuous work to avoid it being chipped by a hard knock. It is also important to ensure that your diamond engagement ring does not come into contact with chlorine bleach as this can damage the setting.
At Ernest Jones, we give you a lifetime promise to clean and annually inspect your diamond engagement ring for weakened or bent claws. Please bring your diamond privilege card along to any Ernest Jones store where we can assist you further.
10% off your wedding rings
When you buy your engagement ring at Ernest Jones, we will give you 10 per cent off your wedding and signet rings if you buy them at any Ernest Jones store.