Services at Ernest Jones
Gift Cards
The Ernest Jones gift card is the perfect way to treat someone special. Buy it online or in-store. Simply select the amount you would like to give and we'll credit the gift card so they can choose what they want in their own time.

Gift card information
Gift card values
- Add any amount to your gift card from £10 to £200, in £10 increments.
- Buy up to five gift cards online, in one order, with a maximum value of £200 across all cards.
Gift message and gift wrap
- Gift cards are presented in a greeting card when you add a personal message free of charge.
- No gift wrap option is offered for gift cards unless other non-gift card items have been purchased.
Delivery options
- We offer three delivery options: Standard delivery, Next Day delivery and store delivery.
- If you order more than one gift card, they will be delivered as one order to one address. If you wish to send multiple cards to multiple addresses, create a separate order for each delivery address.
- If you choose store delivery and you're ordering gift cards only (i.e. if there are no other products in your order), you may prefer to buy your gift card directly from a Ernest Jones store. Gift cards are available in every Ernest Jones store and any amount from £1 to £1000 can be added to them.
Already have a gift card?
How to use your gift card
A gift card may be used as part or full payment on merchandise in any Ernest Jones store. The amount of any purchase will be deducted from the balance on the card. They cannot be used as payment online.
How to top up your gift card
Gift cards can be topped up in any Ernest Jones store. Just present the card to the sales associate and inform them of the amount to be added.
Checking your card balance
The balance outstanding will be displayed on receipts issued when the card is used to make a purchase or when topped-up.
Full gift card terms and conditions
- The balance on the gift card can be used for purchases at Ernest Jones stores (not online) in full or part payment.
- More value can be added to the gift card at any Ernest Jones store in the UK.
- To protect our environment's resources, gift cards are reusable by topping up.
- In the event of 24 months of consecutive non-use, the gift card will expire and the balance remaining will be deducted ("Use" includes a balance enquiry).
- Gift cards may not be exchanged for cash or other vouchers or used as a deposit on a credit agreement.
- No change will be given when a gift card is used to purchase goods or services but the balance may be applied to future purchases.
- The minimum amount required to activate or top up the gift card is £1.
- As we do not collect information about gift card customers, we cannot replace or reimburse the value of the gift card if it is lost, stolen or damaged. gift cards should be looked after carefully.
- When a gift card is used to purchase goods or services, any remaining balance will be shown on the till receipt and we update the balance on our secure database. The gift card can be taken to any Ernest Jones store to check the balance.
- The gift card can be spent on any goods or services at any Ernest Jones store in the UK up to the value held on the gift card.
- The gift card is not a cheque guarantee, credit, debit or charge card.
- Ernest Jones reserves the right to amend the terms applying to gift cards at any time. Any such change and action to be taken as a result will be given in advance by notices in all Ernest Jones stores.
Ernest Jones gift cards are issued by Signet Trading Ltd. Ernest Jones is a trading name of Signet Trading Ltd.

