customer service

Ring Size

Ring size – getting it right

At Ernest Jones, we like to make sure that your online shopping experience is as easy as possible. Whether you are buying a white gold or yellow gold ring, a ring set with one carat or quarter carat diamonds, we understand the importance of getting the ring size right.

Downloadable ring size chart

To help you find your ring size, we supply a downloadable ring size chart. Simple and easy to use, this will help you to shop with confidence, knowing that you are looking for the right size ring. All you have to do is download our ring size chart and follow the simple printing instructions.

Download ring size chart here

The Ernest Jones specialist ring size service

The easiest and most accurate way to find your ring size is to have your finger measured by one of our friendly, trained and professional staff at your local Ernest Jones store. Using an industry-standard ring sizer, which is a selection of metal rings in all the different ring sizes, they will quickly ascertain your ring size for you. If you are purchasing for a friend or a loved one, try to borrow one of their rings, preferably one with a similar width and style, and take it along with you to be measured.

Request a ring sizer

If you want to measure your finger yourself, why not request a free ring sizer? It's easy to use and comes with full instructions so that you can order your rings from with confidence. Simply complete the form below to order yours.

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Find your nearest Ernest Jones store

Already know your ring size? Then browse through our collections:

Extra large or extra small

Most of our rings for ladies are available in sizes I to S and most of our men's rings are available in sizes P to Z. If you require a ring size outside of this range, visit your local Ernest Jones store and we will order one especially for you. Your ring may take several weeks to arrive. If you want your ring more urgently, it may be possible to have the ring you have chosen resized for you. Please note, however, that some rings cannot be resized because of their style. A member of staff will advise you a particular ring can be resized.

Customer care

Our ring size chart is easy to download and has simple, easy to follow instructions. However, if you have any difficulties or questions, do not hesitate to contact our customer services team who will be happy to help you.

Telephone our customer service team on 0345 602 1112 or email us.

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