Ernest Jones Services Guide

From restoring shine with a professional polish to resizing a ring, engraving a meaningful gift or servicing a quartz or mechanical watch, Ernest Jones offers a range of expert jewellery and watch services to help care for your treasured pieces. Whatever service you need, our experienced jewellers and watchmakers are here to help keep your jewellery and timepieces looking and performing at their very best for years to come.

Choose One of Our Jewellery or Watch Services 

Ring Care & Repair

Whether your ring needs a professional clean and polish, rhodium plating, resizing, diamond or gemstone resetting and replacement, or claw and setting repairs, our expert ring care and repair service is designed to restore your engagement rings, wedding bands and stacking rings to their best condition.

Our ring care and repair services include:

  • Gold and silver cleaning

  • Polishing

  • Plating

  • Ring resizing

  • Stone replacements

  • Restoration and repair

About Ring Care & Repair

Jewellery Care & Repair

Give your favourite jewellery a new lease of life with our jewellery care and repair service. Whether it's a necklacebraceletearrings or charms, our experienced jewellers can repair, clean and restore the pieces you wear and treasure every day.

Our jewellery repair services include:

  • Soldering broken pieces and adding charms

  • Replacing catches

  • Repairing safety chains

  • Resetting and replacing diamonds and gemstones

  • Claw and setting repairs and replacements

About Jewellery Care and Repair

Watches Care & Repair

Keep your watch performing at its best with our expert watch care and repair services. From battery replacements and reseals to complete quartz and mechanical servicing, our WOSTEP-trained watchmakers are on hand to help maintain your favourite timepiece.

Our services include:

  • Battery and Reseal

  • Watch Quartz and Mechanical Servicing

  • Watch Cosmetic Repair and Adjustment

About Watch Care and Repair

Engraving

Add a personal finishing touch with our jewellery engraving service. Whether it's a meaningful message inside a ring or a name, special date or motif on a necklace or bracelet, we'll help create a piece that's uniquely yours.

Learn More About Valuation

Valuation

Discover the value of your jewellery, watches or silverware with an independent valuation carried out by The Guild of Valuers & Jewellers. Whether it's for insurance, probate or your own peace of mind, our expert valuation service provides reassurance when you need it.

Learn More About Valuation

Bespoke Jewellery Design

Create a truly personal piece with our bespoke jewellery design service. Choose from beautiful diamonds, colourful gemstones, elegant settings and precious metals before adding the finishing touch with a personalised engraving. Our in-store experts will help bring your engagement ringeternity ring or other fine jewellery design to life.

Bespoke Jewellery Design