How can we help?You can contact us by:
- Email: use the form below, or email email@example.com. We aim to respond to your email within two working days.
- Telephone: 0345 602 1112**
- Writing to: Customer Service Department, Ernest Jones, Hunters Road, Hockley, Birmingham B19 1DS
If your enquiry is order-related, please have your order number and postcode ready so that we can deal with it quickly.Customer service opening hours:
- 9am - 6pm Monday to Friday
- 9am - 5.00pm Saturdays
- Closed on Bank Holidays